Returns & Exchanges
At Tease Tea, we want you to savor every sip, which is why we offer a 30-day satisfaction guarantee on all our premium blends. If your tea doesn't meet your expectations, we are committed to making it right through a simple return or exchange process.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of purchase with your order number and the specific reason for your return or exchange.
- 2.Prepare Your Package
Ensure the product is in its original packaging; for food safety reasons, we can only accept returns on items that are at least 75% full.
- 3.Ship It Back
Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Credit
Once our quality team inspects the return, we will issue a full refund to your original payment method or send out your replacement blend within 5 business days.